MBA with a Hospitality and Casino Management Specialization. The specialization option gives you the opportunity to learn more about management and marketing issues in the gaming industry while customizing your studies with a business elective course. The MBA in Hospitality and Casino Management provides knowledge in these areas.

• Online Casino Marketing
• Online Casino Marketing Manager Software
• Online Casino Marketing Manager Login
• Casino Marketing 101

Our Service

We design attractive websites, produce great content, and attract targeted visitors for casinos.

Web design & Development

We specialize in designing eye- catching, fully customizable websites. Our international team of designers and developers have created over 100 websites for customers in Asia, Europe or America.

Internet Marketing

Having a nice website is good, but getting visitors on your website is much better. We have specialized in lead generation for ten years, expertly employing SEO and SEM in many languages, including English, Chinese and many more.

Content Creation

In today’s market, it is critical to have a lively website and an active blog to attract visitors. That’s why our expert writers provide high-quality articles and effective newsletters related to the gambling industry.

Social media

Facebook, Twitter, Google+, Youtube, Weibo, and many more are great tools for attracting new customers and staying in touch with current ones. Our community managers will help you brand and plan your social media strategy.

About US

We provide the perfect mix of professional expertise in online communication, knowledge of the gambling industry, and Asian culture.

AceKingMarketing gets its name from a stronghand in poker. We chose this name because we are poker players, and that’s the game that leadus to the larger gambling industry.
After creating the website somuchpoker.com,which quickly became the leading media providerfor news about poker in Asia, we decided tocreate AceKingMarketing.com to help casinoscreate a successful online presence.
Although AceKingMarketing is new on themarket, our team is not. We have over 10 yearsof experience creating websites and managinginternational marketing campaigns. We’ve alsospent 10 years in Asia, making contacts and building relationships that will help you be successful.

• Internet

  We have 10 years of experience in SEO, Web Dev, Content Marketing, and Social Media

• Gambling

  We focus our expertise and energy on the gambling industry to meet your specific needs.

• Asia

  We are based in Asia and have an expert understanding of the region.

• Passionate

  We entered the industry as players. We love the game, and we love sharing that passion with others.

Our Team

Our company is new. Our team is not. Check out our profiles.

Blog / Latest News

Read the latest news about the gambling business and online communication, written specifically for casinos.

SEO, an effective tool for casino marketing

As a casino manager, you are probably wondering what the best methods are to increase your notoriety and drive more traffic to your site. Indeed, promoting an existing casino or a newly created one is not a simple thing because in this type of business many traditional forms of promotion, including television, radio, and billboards,[…]

Trust in gambling marketing

Trust is an essential element for acquiring consumers. You can offer the best product or service on the market, but if visitors don’t trust you, they won’t come. It’s especially true in the gaming industry. The gambling industry is a very lucrative industry. Unfortunately, the smell of money attracts a lot of bad actors looking[…]

How important is a website audit for an online casino or gambling website?

An evaluation of your website is an integral part of a good marketing strategy. What exactly is a website audit and how can you tell if you need one? Your market Knowing where you stand relative to your market is essential. This will allow you to correct, improve and implement effective and targeted strategies. Your[…]

Why use WordPress to introduce your casino business ?

In this post, we’d like to share with you why we think WordPress is the best CMS for building your website, sharing your content with visitors, and communicating with your customers. There are a lot of options out there, but we think WordPress is the best. Here’s why. Easy and intuitive management With WordPress, you[…]

Online Casino Marketing

Just like its rivals for consumers’ disposable income, America’s $90-billion-a-year gaming and casino industry is significantly driven by database marketing. But gaming customers are very different in one major respect.

While adult patrons of a hit movie, for example, know they will spend about $8 to $10 on a ticket, perhaps buy soda and popcorn and then head home, some casino customers lose huge sums of money while a few others might actually make a profit, especially those who are skilled at games such as blackjack.

Can casino owners more accurately identify and predict which of their regular customers will lose the most money? How often will these customers visit? How will they allocate their bets among slots and tables? By targeting those players, can casinos follow up with a more effective direct marketing campaign?

The questions inspired two Wharton faculty members and a colleague at New York University’s Stern School of Business to see if they could develop a mathematical model to identify these most lucrative customers. The three researchers — marketing professors Raghuram Iyengar and Jehoshua Eliashberg, and Sam K. Hui, a marketing professor at Stern — say that the answer is an unqualified yes. Indeed, they wonder why casinos aren’t already using these tools.

The issue for casinos “is one of attracting their best customers,” said Iyengar, noting that most casinos and slots parlors already collect some types of extensive marketing data on their customers. “Our list overlaps somewhat with their list, but the lists are not identical.” The casinos are reaching out to their customers, “but they could be doing it better.”

The study by Iyengar, Eliashberg and Hui — entitled “A Model for Gamers’ Revenue in Casinos” — develops a mathematical model which integrates gamers’ frequency of casino visits, their total wagers and the distribution of those bets at table games versus slots machines. The researchers determined if revenue from specific players was derived from “skill” or “luck,” and they were able to identify players who are highly skilled or perhaps revenue-producing high rollers.

Avoiding ‘Unattractive Customers’

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In addition, the team looked at ways that demographics could provide casino owners with valuable marketing insights. The data suggested, for example, that women devote more of their spending to slot machines than to table games like blackjack, and that men have a higher level of skill at the gaming tables than women. Iyengar and Eliashberg suggested that more useful information could have been gathered if they had been given more specific demographic data. “This information would really help [casinos] target more precisely the most attractive customers, because you certainly don’t want to target the unattractive customers,” Eliashberg said. “You want to spend your money where you get the most bang for your buck.”

While the characteristics they studied are fairly unique to the gaming industry, the authors said there are other business situations in which customers can be identified and targeted based on their specific skills or unusual customer behavior. For instance, they noted that better modeling of customer behavior might help hotel managers to more intelligently market the use of mini-bars or business centers, or allow car-rental firms to target extra-cost products like GPS units or satellite radios.

But it is the sheer size of the casino industry in the United States that makes it such a strong candidate for this kind of individualized predictive modeling, more commonly known as database marketing. Americans spend more money on gaming than on trips to the cinema by a 10-1 ratio, and more money is lost during a typical casino visit than is spent in an average visit to a mall. Of the $90 billion spent on legalized gaming, according to the American Gaming Association, some $59 billion is spent in casinos as opposed to lotteries or pari-mutuel wagering.

Unique aspects of the casino industry suggest that casino operators should be developing different tools for customer relationship management than, for example, mall operators — who analyze how much customers spend on a typical visit to a store and what products they purchased. Through the use of gaming loyalty cards and other tools, casino executives have the ability to more closely track the performance of individual gamers. Access to such player-level behavior, together with mathematical modeling, can help uncover a gambler’s level of skill — an important consideration in determining the individual targets of direct marketing campaigns.

“The use of mathematical models to predict future behavior is very important [because] the most recent profitable gamer is not necessarily going to remain [the] most profitable in the future,” Eliashberg said. “You have to look at the frequency of going to a casino in general and combine it with all sorts of aspects of wagering behavior. Does the customer wager more on slot machines or at the tables? You also have to look at the skill level. You need a model for human beings.”

Iyengar and Eliashberg noted that casinos already perform broad mathematical calculations — based on aggregate behavior — in an effort to predict their overall revenues and profits. The goal of this research, they said, was to come up with a mathematical model that would measure the difference between a typical player’s theoretical and real spending relative to the player’s skill level. The use of a “formal model, which makes clear distinctions among individual gamers,” is a more effective tool than a casino operator’s “judgment based on intuition,” Eliashberg stated.

‘Share of Wallet’

The data that researchers examined came from a major U.S. casino operator with gambling facilities in a number of U.S. locations. It provided the authors with detailed information — gathered through the use of loyalty cards — on more than 1,500 customers who made a total of about 9,000 casino visits from December 2004 through April 2007. The gaming company also offered age and gender information for about 400 of those customers.

To determine the skill of the players, the authors ran through a series of complex calculations based upon factors, including the particular games the individual played, the expected take by the casino versus the actual take, and whether a gambler’s winning or losing on one visit affected behavior on the next. While the researchers noted that more work must be done to learn how a gambler’s skill improves at a game, such as blackjack, over time, they believe their model can be a powerful starting point. For example, the authors predict that this new and more detailed type of data can be combined with customer survey results to obtain much better information on so-called “share of wallet” — that is, how much of the money that a gambler budgets for the casino is actually lost on a visit.

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Beyond that, they also urge additional research on casino promotional activities — such as complimentary hotel stays or cash-back awards — in order to develop a better sense of how marketing efforts affect high and low revenue gamblers differently. In addition, they note that the customized data could help operators as they weigh how to better design their casino floor space to increase revenues, such as the use of environmental cues to encourage gambling or altering the ratio of table games to slot machines.

“The behavior may change from one facility to another, but we believe this information is helpful in designing your facility in line with customer behavior,” Eliashberg said. In future research, the authors note, they would like to examine more demographic data such as relationship status, home address, profession and education level to gain even more insights into gambling habits.

Casino Marketing 101

According to Iyengar, the research has implications in other industries. “A sales force manager could better understand how a person makes a sale,” Iyengar said. “It might make a difference if they could figure out whether it’s the product that’s selling or whether it’s the skill level of the sales person.”